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If you have questions regarding certifications, retesting, renewals, continuing education credit hours, and more, please make a selection from the department emails below.

Please note: The IICRC does not have a technical support department and cannot answer technical questions or recommend specific certification. Such inquiries are most appropriately addressed by competent professionals who work in the field. You can locate a professional by using the IICRC Global Locator.

IICRC Global Resource Center

4043 South Eastern Avenue, Las Vegas, NV 89119 . USA

Customer Service: 844-464-4272

Standards: 844-216-7036

Stay in Touch

We’re here to help. Below is a list of departments for all your IICRC needs:

Chat with Us

Our LiveChat hours are 7 a.m. – 3:30 p.m. PDT

Standards Webstore

Our Standards LiveChat hours are 7 a.m. – 3:30 p.m. PDT


Japan Carpet Cleaners Academy

202-117 Akebomo-Cho

Komaki, Aichi 485-0047, Japan

Phone: 056-871-0701


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